Frequently Asked Questions
Everything you need to know about shopping with Mihyar
What are the available payment methods for my order?
We accept various payment options including Credit cards (Visa, MasterCard), Mada, Apple Pay, and Cash on Delivery (COD) for orders within Saudi Arabia.
How long does shipping take within the Kingdom of Saudi Arabia?
Orders are typically delivered within 2 to 5 business days for major cities, and up to 7 business days for remote areas.
What is your return and exchange policy?
You can return or exchange any item within 7 days of receiving your order, provided the items are in their original condition, unused, and with all tags attached.
Can I track my order after it has been shipped?
Yes, once your order is dispatched, you will receive a tracking number via SMS and email which you can use on our shipping partner's website.
Are the products sold on Mihyar authentic?
Absolutely. All Mihyar products, including our traditional thobes, shemaghs, and accessories, are 100% authentic and manufactured to the highest quality standards.
Do you offer international shipping outside of KSA?
Yes, we ship to all GCC countries including the UAE, Kuwait, Oman, and Bahrain. Shipping times and fees vary based on the destination country.